Supersmart USA Arvustust - 49

I enjoy the product since it's a multi-vitamin

I enjoy the product since it's a multi-vitamin, so I don't have to purchase many separate ones. They aslo give a discount.

Buyin' was easy

Buyin' was easy, product's good. Yor site online makes buyin' real easy, 'specially fer us who've bought before. Thx

Simple to buy, good quality items and delivery

Simple to buy, good quality items and delivery is very handy. Price isn’t the cheapest but the quality makes up for it.

I like the products, price, and service.

I like the products, price, and service. When I do repeat buying, that pretty much says I like the product. Thank u!

You have what the doctor couldn’t do for me

You have what the doctor couldn’t do for me Lowered the prolactin and I am very happy You chaged my life!

The peanut sugar free one had a very bad taste…

The peanut sugar free one had a very bad taste… the nuts seemed old. All other products were really great!

Simple to buy, nice quallity stuff

Simple to buy, nice quallity stuff and fast delivery. Cost isn’t the cheepest but the value makes it fair.

Getting the right link to the proper site

Getting the right link to the proper site, with the prices shown in USD, was exactly what I needed. I just wish that option was avilable on the page that kept coming up in my browser.

Hi! I’m really pleased with the range of your products

Hi! I’m really pleased with the range of your products, your discounts and your prices. My emails arrive in French but I can get most of what they say.

Hello! I’m quite pleased with the range of your products

Hello! I’m quite pleased with the range of your products, your offers, and your prices. My emails arrive in French but I can understand them mostly.

The company offers a good variety and ships quickly

The company offers a good variety and ships quickly. Only thing is, some supplements contain soy, so check the ingredients.

Products came in great shape, well-packaged.

Products came in great shape, well-packaged. I took off one star for the delay. It took longer to get here than expected.

Supersmart is great!

Supersmart is great! Delivery's tad slower than hoped (with five days). But, still, delivery's certain.

Navigating the online platform to

Navigating the online platform to review my past purchases proved challenging, preventing me from avoiding duplicate orders. After struggling for days, the frustration peaked when the system unexpectedly deleted items from my intended purchase. This experience raises concerns about potential difficulties in managing or canceling subscriptions, especially given my numerous current subscriptions.

The price for the C8 MCT oil is fair

The price for the C8 MCT oil is fair, so I'm hoping it’s of good quality too. They do have a customer service phone number, which I tried to call about a different product, but it led me to a voicemail saying "no one is available" to take my call, which I think is not very good.

The package I received was

The package I received was in pristine condition, but the tracking app failed to update its status accurately, causing a delay in my awareness of the delivery. Timely notifications are crucial for me to promptly retrieve packages from my mailbox.

I use the lactobacillus gasseri to make yogurt

I use the lactobacillus gasseri to make yogurt, and today I tried a recipe I have used a lot, but it did not work, which makes me think the product might have an issue. I will give it another try, but honestly, I am not very optimstic.

madness

Just spent hours trying to order some products from Supersmart. The screen would take the products I selected, my delivery address, and payment information. When I would hit the confirm icon to finalize the transaction, it would not take it and knock me back to the previous step in the process. This happened over and over again. At one point, Supersmart was responding to my inquiry in French. That's right - French. I called customer service to find out - what gives? The Supersmart customer service rep I spoke to suggested that I was on the wrong Supersmart website - Supersmart.com which is Europe and not Supersmart US. Don't you just love how none of Supersmart's screens do not alert me to this? So I went back Supersmart US and tried my luck on this particular website. Same result. I could get to the confirm order icon and when I hit it, it would not consummate the transaction and would knock me back to a previous step in the sequence. This transaction should have taken a few minutes. After hours of trying, I finally gave up. Maybe there was something wrong with my credit card - doubtful, I used a Chase Sapphire Preferred Credit Cart, one of the best credit cards in the US. Maybe something wrong with the device I used - doubtful, I used my iphone, ipad, and a desktop computer - same results every time. Maybe I lacked the sophistication to navigate Supersmart's website/screens - doubtful, I am a graduate of the famed Wharton School at the University of Pennsylvania (Ivy League) and was an Information Systems auditor for 2 Fortune 500 companies. So, if you love futility, and you love frustration, and you have a whole day to kill, then go ahead and try to order some products from this company.

Ordered for the second time, and

Ordered for the second time, and the review request arrived faster than the product itself. Tracking details are elusive, reminiscent of my previous frustrating experience. Despite loving the product, the service disappoints. A week of waiting revealed an unnoticed problem. Quality items, but the service needs urgent improvement.