I was shocked by their unusual return policy
My experience with this company has been a rollercoaster. I ordered a jacket, following their sizing guidelines, only to receive a product that was far too small. When I looked into returning it, I was shocked by their unusual return policy, which involved paying fees, including duties, to return the item to Italy. In the end, I ended up losing over $700.
However, after my initial feedback, the company reached out and offered a credit, which is appreciated. It's worth noting that this wasn't something they were obligated to do, given their policies. While the prices and products are enticing, be cautious about returns, as they can result in a significant loss of money.
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Vastab Ulysse
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