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Zendesk.com Arvustust - 6

2.5

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Kokkuvõte

Zendesk.com omab 2.5 - tärnihinnang alates 6 arvustust, näidates madalat taset kliendirahulolu!

  • 5 tärni

    18%

    1 arvustused

    1 arvustused

  • 4 tärni

    16%

    1 arvustused

    1 arvustused

  • 3 tärni

    0%

    arvustusi pole

    arvustusi pole

  • 2 tärni

    33%

    2 arvustused

    2 arvustused

  • 1 tärni

    33%

    2 arvustused

    2 arvustused

  • Arvustused teistest riikidest:

  • C

    Chris Ortiz

    1 arvustused

    United States

    Having a full team working together for our

    Having a full team working together for our success has been a big help to the company. Ilsa is a great CSM.

    • Translation language

    0 kommentaarid

    Vastab Chris Ortiz

    Kommentaar peab olema vähemalt 10 tähemärki.

  • S

    Strokes

    1 arvustused

    Zendesk chat is really good

    Zendesk chat is really good for business. I like how easy it is to use, especially for live chat. The interface is simple and doesn't cost too much.

    • Translation language

    0 kommentaarid

    Vastab Strokes

    Kommentaar peab olema vähemalt 10 tähemärki.

  • N

    Nikita

    1 arvustused

    Zendesk's user experience is awful

    Zendesk's user experience is awful, it's hard to find anything while setting up support. No wonder folks offer services to set up Zendesk support pages. This shows Zendesk can't figure out their service or doesn't care about customers.

    • Translation language

    0 kommentaarid

    Vastab Nikita

    Kommentaar peab olema vähemalt 10 tähemärki.

  • R

    Ryan

    1 arvustused

    This support company is a joke.

    This support company is a joke. They have automated messages so you're not actually speaking to anyone. They cannot give you any information. Pointless support team says it all, though less than 2 stars.

    • Translation language

    0 kommentaarid

    Vastab Ryan

    Kommentaar peab olema vähemalt 10 tähemärki.

  • M

    Mike

    1 arvustused

    I gave this company a shot back in 2021.

    I gave this company a shot back in 2021. They never answered my questions and missed the sales call. No worries, I chose Intercom instead. In 2024, I thought I'd try them again for more ticket-like features. Same problem—no replies, no answers to questions, and their pricing feels way too high. Eventually, I connected with a sales rep who pitched me "unlimited brands and help centers" on an Enterprise plan. I agreed because the price seemed reasonable. Turns out, I only got 5 brands and 5 help centers. It felt like a bait and switch. When I tried to voice my concerns, I got a snarky reply from Adrian Miranda, and when I responded, I heard nothing back. They really need to improve their leadership.

    • Translation language

    0 kommentaarid

    Vastab Mike

    Kommentaar peab olema vähemalt 10 tähemärki.

  • P

    Pablo Garcilo

    1 arvustused

    Our company decided to leave Zendesk

    Our company decided to leave Zendesk due to the poor customer support we got. We won’t return for a long time!

    • Translation language

    0 kommentaarid

    Vastab Pablo Garcilo

    Kommentaar peab olema vähemalt 10 tähemärki.

  • share

    Hinda oma kogemust.

    Jaga oma mõtteid ja jäta ülevaade

    Kirjuta arvustus

Hinnang teistel veebisaitidel

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    1.9

  • Sitejabber

    3.2

  • Reviews.io

    1.5

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Zendesk.com on 1 0 parim bränd Tarkvara RealReviews.io-s

Teave Zendesk.com

Zendesk offers Help Desk Software featuring ticketing and knowledge base functionalities, accessible online without requiring downloads. Their mission revolves around simplifying business complexities and fostering seamless connections between companies and customers. Through their platform, Zendesk empowers businesses to elevate ordinary customer interactions into extraordinary experiences. Recognizing the significance of customer-centricity, Zendesk strives to enhance shared customer experiences, ensuring they are devoid of pain points and friction. Their commitment to improving customer interactions reflects a belief that life is enriched when encounters with businesses are smooth, helpful, and devoid of obstacles.

Key Details:

  • Location: The company is headquartered in San Francisco, California, United States.
  • Founders: Zendesk.com was founded by Mikkel Svane, Alexander Aghassipour, Morten Primdahl.
  • Foundation Date: The company was established in the year 2007.

  • Translation language