VacationOffer.com Arvustust - 136

I might have started off a bit upset.

I might have started off a bit upset. But Carris was kind and polite. She paid attention to my issue with your rival company. I had just left them, so I though you would be like them too. But I was really glad to see you were not. You cared about fixing a problem that was not even your fault. At first, I was as angry as a storm, but by the end of the call, I was calm as a lake. So it's nice that with some good customer care, I became a big fan of VO.

The best part about my experience was the speech

The best part about my experience was the speech. The speaker greeted us after we logged in and informed us that she would present later. Her charisma, passion, wisdom, and honesty were awesome. This was very important to me. Her explanations of all aspects of the travel industry and comparisons to time shares and website pricing for hotels, travel, etc. were revealing. Basically, her speech convinced us to join.

I didn't get enough details from the salesman

I didn't get enough details from the salesman, and the legal agent only gave me the basic info. It wasn’t until I spoke with Liz (Elizabeth) that I finally got clear, accurate answers that made me feel okay about my decision. We spoke for about 1 hour and 15 minutes, and she answered all my questions. Now, I just hope everything promised will actually happen after my host visit.

I had some confusion with the travel

I had some confusion with the travel offer and struggled to fill out the forms correctly. Erin was very kind and helped me solve these issues quickly. Since I live in Canada, she also explained why they couldn’t send a Hawaii trip voucher to my address. She updated my billing address to Arizona so I could get the voucher without delay. Thank you for your suport and help!

We were pleasantly suprised with

We were pleasantly suprised with our experience at the VO presentation we attended. Everything from start to finish was great. Rene did a wonderful job in telling the story of VO. It was light hearted and informative. Marcus and Jay were great to work with. They made understanding the system very easy. Made us an offer we couldn't refuse. Can't wait to start using VO.

Emily did a good job

Emily did a good job. There were issues and uncertainty about the honesty of this nice deal. Money...I struggle to make ends meet and she kept trying everything to handle the money for me. Her honesty for me to enjoy anticipating something nice and cheap won me over. You have a "JEM" in her skills and desire to truly care for people! Increase her pay! PLESE!

I mixed up my dates and now I have to head

I mixed up my dates and now I have to head to Vegas sometime between November and December. Luckily, I got connected to a great operator who really helped me sort things out. Her name was Tori. She was very patient, super kind, and knew her stuff really well. I kind of wish I could always talk to her for anything related to my appointments.

We had to be transferred a few times

We had to be transferred a few times at the start, but Nanette got back to us and knew a lot about the vacation packages. She guided us through everything step by step, which was useful since it was our first time with this service. We are excited to use the packages just like they explained during the presentation in Las Vegas.

The show was really good, and the group showed great skill.

The show was really good, and the group showed great skill. MJ was very nice with the audience, especially with a young boy who wanted his chain; MJ gave it to him and the boy was so happy. Later, during Billie Jean, MJ had the boy and his brother sing along with him. He was very kind. It was a nice show, and I’d go again.

Nanette, my Account Manager, did a great job.

Nanette, my Account Manager, did a great job. She was really helpful and took the time to explain everything to me, even though I'm not great with computers. At first, I was a bit annoyed with the process, but after talking to Nanette, I feel confident about my decision to join this travel club.

The team here is fantastic

The team here is fantastic! They addressed all my concerns and then some. I have to give a shoutout to Erin and Liz—they both excel at what they do. I'm really happy to have had the chance to work with them. Thanks a lot, Erin and Liz. Your effort is much appreciated. Keep up the good work!

This was my first time using my package

This was my first time using my package and I'm happy with the customer service I got. Booking was easy and done without any problems. I'm excited to plan my next trip. I haven't actually gone on my vacation yet, so I'll share my thoughts on that later. The booking process was smooth.

I had a great time with my agent Lanette.

I had a great time with my agent Lanette. While things felt a little confusing and unclear, she helped with all my inquiries. She spent plenty of time with me and I value her support. Despite not feeling her best, she still went above and beyond. I’m pleased with my agent. Thanks!

After sifting through all the untruths in the presentation

After sifting through all the untruths in the presentation, we finally found someone skilled enough to assist us. Nanette, you did a great job managing the dreadful problems we faced. Keep up the good work and the positve attitude you showed while trying to support the company.

I recently availed the company's vacation

I recently availed the company's vacation booking services for the first time. Upon my initial call, the customer service representative was welcoming, engaging, and attentive to my needs. They provided helpful suggestions, making the experience positive from the start.

The agent was very eager to reach out to me

The agent was very eager to reach out to me and let me know that I had won the Grand Prize!!! He was polite and explained all the details about the trip. He also shared how I could add another person to my cruise for a discount on the trip.

The people we met were really nice

The people we met were really nice, respectful, and simple but still professional. The room where the presentation took place was neat, well-lit, and decorated with amazing pictures of perfect travel places. I enjoyed all parts of it.

I liked how the presentation was clear and easy to understand.

I liked how the presentation was clear and easy to understand. The staff members were very nice and caring. Joining as a member is a good idea to get vacations throughout your life at a lower price. I really like this idea!

LIZ is great. She helped me every time I rang.

LIZ is great. She helped me every time I rang. It was wonderful having my own travel agent. I often waste hours looking up rates and prices. Liz made it fast and simple. I'm excited to start making tourist plans.

Initially, I struggled with the 1-877 number not working.

Initially, I struggled with the 1-877 number not working. The online chat provided another number, and I spoke with Carris, who was friendly and helpful. Now, I can decide on my hotel and confirm the dates.

I just chatted with SARA

I just chatted with SARA in customer support. She not only answered all my questions but she gave me some various tips and info to complete my membership requirements. She was sweet, smart, and so amazing.

The company's service was really nice.

The company's service was really nice. Sarah was super patients and helpful, even though our call ran after hours! But my sales person did a lot of fast talking and basic lying just to sell the package.

I liked the presentation.

I liked the presentation. The details were explained clearly. I did not sign up right away, I preferred to check a bit more first. I do think the program will help with saving on future trips planned.

Thanks Emily

Emily was really nice and supportive. The past two years have had some surprising moments and, sadly, we couldn’t use our package. Emily was kind enough to extend our package for another 2 years!!!

The guy doing the talk was great.

The guy doing the talk was great. The deal seemed fair, but I just couldn’t go for it. The way everything was presented was really nice and engaging. I was quite interested in all the details!!

Erin was very helpful in finding dates

Erin was very helpful in finding dates that worked for us and suggesting a great place to stay. She was kind and easy to work with. We liked her friendly attitude and helpful suggestions.

Emily from Utah helped me and she was great

Emily from Utah helped me and she was great at getting what my problem was and fixed it fast! Thank you Emily for being professional, patient, and for solving the problem! John Coffey

Kaitlyn was really kind and knew exactly how

Kaitlyn was really kind and knew exactly how to solve my problem. She took the time to explain everything clearly, which made it a lot easier for me. I’m glad for her support! Thanks!

The presentation was enjoyable and not

The presentation was enjoyable and not stressful at all. When we had bought timeshares before, it felt like they were trying to force us into buying. There was a lot of pressure.

The Question got answered.

The Question got answered. I could make my reservation easily and all my questions were answred quickly. The staff was polite and helpful, made everything simple to understand.