Tnuck.com Arvustust - 53

Purchased an item, and the overall

Purchased an item, and the overall experience was fine until I attempted to iron it. While trying to smooth out creases, the fabric unexpectedly disintegrated within seconds of the iron's contact. Despite a brief touch, a significant hole emerged. Disappointed with the unexpected outcome during a routine ironing process.

The dress looks really nice

The dress looks really nice, but it’s way too big (size XS). I’m 5'1" and 4 months pregnant and it’s still too large. Also, just a note – no return label is included in the package, and you only have 30 days to send it back.

The dress had lovely fabric and the

The dress had lovely fabric and the velvet sleeve cuff and collar were nice additions. Unfortunately, it resembled a tablecloth on me. Opting for a return due to the fit.

I purchased 1 dress that didn’t fit, so I decided to

I purchased 1 dress that didn’t fit, so I decided to buy the next size up. I returned the first one through Happy Returns, which was scanned by UPS in the store. For other stores, this is a quick return when scanned, but not with Tuckernuck! I ended up sending the second dress back too because of the fit, and if I didn’t keep reminding them, I would’ve never seen my refund of over \$500. I had to contact customer service several times to ask for my money back. Even though both items reached the warehouse, neither was refunded until I followed up. I shop with many high-end brands, and none of them do things this way. BE CAREFUL!!!

I bought a dress for $280 on sale.

I bought a dress for $280 on sale. It was supposed to be aqua blue, shorter length, with long sleeves. When it came, the color was dull, the fabric felt low-quality, and the length was longer than expected. I really didn’t like it. Such a disappointment… especially since it was on sale… no returns, credit, or refunds. I won’t buy from them again… (Despite being a loyal customer for years.)

My experience with TNuck has been mixed

My experience with TNuck has been mixed. While I've been a customer for several months, I've encountered issues with sizing, especially within certain brands like Pomander Palace. The inconsistency and unreliability of sizing have been frustrating. Additionally, using TNuck sale codes has sometimes resulted in final, unreturnable sales, which can be disappointing.

The size guide is way wrong.

The size guide is way wrong. Their clothes fit way bigger than the chart says. Sadly, I bought a few dresses using their wrong size info, and most were final sale so I couldn’t send them back. For the ones you can return, there’s a big charge, plus you have to pay for shipping and customs fees yourself. I wouldn’t suggest buying here.

I’ve bought many things from Tuckernuck

I’ve bought many things from Tuckernuck, and lately, the material shown on their site for clothes doesn’t match the label on the items. I tried to contact them about this problem, but they never got back to me. Really annoying for people with fabric allergies and feels like a dishonest way of showing what they offer.

Tuckernuck sent me the wrong size pants two times.

Tuckernuck sent me the wrong size pants two times. They gave money back for the first one and said they will for the second, but they are not doing the return (even tho they got it) and dont answer my emails or calls. STAY AWAY.

Many items I ordered arrived wrinkled

Many items I ordered arrived wrinkled (understandably), but then I saw the instructions said "no ironing." I tried steaming the clothes and it was just so-so. This info should be added to the ads/clothing descriptions.

I ordered three dresses and sent two back.

I ordered three dresses and sent two back. Tuckernuck refunded only one dress. When I reached out to them, they said, "you still have the dress." Terrible customer service. I won't shop here again.

My experience with Tuckernuck has been incredibly disappointing

My experience with Tuckernuck has been incredibly disappointing. I placed two orders, two days apart, but never received any of the items I ordered. When I tried to contact their customer service for information on my orders, I was met with silence. To make matters worse, they went ahead and charged my credit card without delivering my items. I had to resort to involving my credit card company, providing them with the numerous emails I sent to Tuckernuck, just to have the charges reversed. This has been a frustrating and unpleasant ordeal, and I won't be shopping with Tuckernuck again.

I purchased a cocktail dress from Tuckernuck

I purchased a cocktail dress from Tuckernuck, opting for expedited delivery for a work Christmas party. Although it arrived on time, I received the wrong dress—far from what I expected. Contacting customer service proved arduous, with a 45-minute hold time on the phone and nearly an hour for a chat response. The resolution process is ongoing, leaving me hesitant about future dealings with this company due to the disappointing and time-consuming experience.

I ordered this dress I

I ordered this dress I was really excited about, but it never showed up. Turns out, the package got damaged on the way and was sent back to Tuckernuck. I’ve been trying to get my money back for over two weeks now, but it's been a nightmare. Tuckernuck and Corso, their shipping protection company, keep passing the blame back and forth. All I want is a refund for a dress that never made it to me. It's super frustrating and just shouldn't be this hard.

I'd rate this company zero stars if

I'd rate this company zero stars if possible. Despite numerous attempts to inquire about my return's delay (handled by their partner, Veho), they only refunded me after almost two weeks, blaming their partner for a lost package. Post-refund, I discovered unexplained charges of $24.03 and $5. Attempts to contact them about this have been futile. Terrible, shady service. Won't be a repeat customer after this lengthy ordeal.

Ordered twice within 2 days, but both

Ordered twice within 2 days, but both times, items never arrived. Tuckernuck's response to my inquiry about delivery was charging my card and going silent. Despite no delivery, they debited my account. I had to involve my credit card company, providing them with 8 unanswered emails to Tuckernuck for charge removal. Disappointing experience, won't be a repeat customer.

My experience with this purchase has been frustrating

My experience with this purchase has been frustrating. It took 12 days to receive the item, and when it finally arrived, the quality was disappointing, leading me to return it. However, the return process took an additional 3 weeks, and my credit was issued to a card I do not own. Customer service has been unhelpful throughout this ordeal.

I'm really disappointed with my

I'm really disappointed with my recent experience. Despite having the correct purchase order, I received the wrong item. The shirt was crucial for an event on a specific date, and now I'm left empty-handed. This mix-up has significantly inconvenienced me, and I expected better service.

Got a nice dress $280 on discount.

Aqua blue, short cut, long sleeve sweet design. When came, shade was dull, fabric feels low quality, length hits mid-calf... not my taste. Sad about it... since it was discount... no exchange, store credit or money back. Won’t be buying from here again...

Received the wrong item with

Received the wrong item with someone else's personal details, a major privacy breach. Company insisted on a photo before addressing the issue, disregarding my urgent travel situation. Uncooperative in rectifying the mistake promptly. Unpleasant experience.

The dresses fell short of expectations

The dresses fell short of expectations; anticipating quality fabric and cut due to the price, the reality was disappointing. Comparable to items from significantly cheaper sources, the overall experience left much to be desired.

Just look a bit around.

Just look a bit around. You’ll often spot their things on Amazon for way cheaper. They mostly just slap their label on stuff and charge you more. If you don’t trust me, take a look at their Jen dress.

I received the wrong item. The

I received the wrong item. The purchase order was correct, but the the wrong item was sent. I needed the the shirt on a specific date, and now… nothing.