Powertrainproducts.net Arvustust - 11

True professionals. Everyone at

True professionals. Everyone at the company was incredibly helpful, from the sales team to their after-sales services. The transmission they built for me works flawlessly. Although there were some minor issues after installation, the after-sales support team knew exactly how to address them over the phone and even sent me an aftermarket bracket free of charge to resolve a problem I was facing! What's more, this upgraded transmission came with better solenoids and sun gears and was still more affordable than any other quotes I had received. I will certainly turn to Power Train Products again in the future!

I required a 360 engine for my

I required a 360 engine for my Dodge van, which originally came equipped with a 318 engine, posing a compatibility challenge. However, after a conversation with the right person, I successfully secured a 360 engine with an impressive 3-year warranty. This is a fantastic deal considering that many other places typically offer only 6 or 12 months of warranty coverage. The fact that my new engine is set to arrive in a few days further adds to my satisfaction. Overall, it has been a great experience doing business with this company.

Rosie Mojica went beyond what I expected!

Rosie Mojica went beyond what I expected! She knew her stuff and addressed all my questions and worries. Communication was excellent throughout. The payment and shipping staff ensured everything went well. The engine arrived right on time. Very strong engine! Everything is going well so far!

Got the engin fast and all questions

Got the engin fast and all questions were answerd. In a week the oil pressure regulator failed and over pressured the engin causing oil to blow out of the filter housing area. After this was repaired the engin has been great.

I'm really impressd with this

I'm really impressd with this company. They did a good job fixin' my Mustang. The engin was rebuilt and it was deliverd quick. They were real nice and helpfull.

Bought a 6l80 for my 2014 Silverado 4x4.

Bought a 6l80 for my 2014 Silverado 4x4. From the order to the installation and operation, everything went smoothly. I've put about 8k on the transmission since installation, and it’s been running great. Went with the 5-year warranty with no hassle. My dad helped me with the removal of the old one and installing the new one, took around 8 hours in the driveway using hand tools. I would give a 5-star rating if they offered VIN flashing before shipping. It's a pain having to pay for towing to the dealer just to get it flashed.

Hey, have you checked out Better Busines

Hey, have you checked out Better Business Bureau's website? They have real-life reviews from actual customers, no filter and all.

I'm currently dealing with this company

I'm currently dealing with this company and let me tell you, it hasn't been smooth sailing. My 2001 Dakota pickup needed a new transmission and the dealership chose this company to do the job. Unfortunately, the first three remanufactured transmissions they sent to the shop in Colorado Springs were all defective. Can you believe it? It took them a whopping three weeks to finally approve my warranty claim, and that was after they asked for multiple photos and other information from the shop. And just when I thought the nightmare was over, they told me it would take another 2-3 weeks to build and ship a transmission because they didn't have any in stock. As you can imagine, I was stuck 600 miles away from home without a vehicle in a rural area. My poor children had to make the long drive to pick me up and bring me back home. Not the ideal situation, am I right? Long story short, I did not choose this company and I definitely wouldn't recommend them.

DO NOT BUY FROM THIS COMPANY!!

DO NOT BUY FROM THIS COMPANY!! Like many others, we have been waiting for months to get our warranty refunds. It's been over 6 months for two separate claims. I've been calling since the 90-day period ended and always get the same excuse. They say the claims are approved, but they just haven't had time to send them. They keep transferring me to "someone who can help," but I just get a recording. I've left several messages with no response. David Etherington is the owner, I've even asked him to call me. Call me David! I left my number. We are a small business and can't afford to wait six months to pay our bills or for you to pay yours! DO NOT BUY FROM THIS COMPANY!

Appallingly unacceptable service from this

Appallingly unacceptable service from this company. I bought a motor and transmission, both failing within 100 miles. Sent back the cores promptly, paid for the second installment, and it's been 120+ days since they received the faulty cores. Despite approved warranty claims, the reimbursement process is stuck in accounting for over 60 days. Repeated attempts to contact Rose in the warranty department result in being put on hold or hung up on. This company's customer service is a blatant contradiction to any reasonable warranty system. Beware of purchasing anything from them; all I've encountered are empty excuses.

It's been over 90 days now, and still

It's been over 90 days now, and still no payment on my labor bill for the warranty. They keep dodging the issue, and when I ask for a manager, they always send me to Ronnie @ ext 116, who never picks up or calls back. AVOID THIS COMPANY. They’re just out to make quick money and don’t care about their customers. Their parts are low quality, they take your cash, and then they delay on warranty payments. Always an excuse, saying the customer messed up. LOOK ON THE BBB WEBSITE – this place is full of complants about Powertrain.