Maya.net Arvustust - 48

Used the data service in Switzerland.

Used the data service in Switzerland. The conection worked fine even high up in the alps. The price was fair for the Europe packege. An app to check data and manage the plan would be usefull.

Really quick and kind help!

Better than I thought. When I got to Peru, I had a small problam and they acted quick, answered fast and helped fix it right away! They also answerd fast when I asked something about my usage.

I bought a Maya eSIM but got the start date wrong.

I bought a Maya eSIM but got the start date wrong. Online support corrected it right away with no trouble. Great. Hope it works smoothly based on the support today. Thanks Hario.

Directe activatie.

Directe activatie. Het heeft 5G-signaal door heel Europa zonder problemen. Geweldige service, ze informeren hoeveel GB overblijft. 10 GB voor 2 in 15 dagen, super aan te raden.

I had a billing problem and "Andhika"

I had a billing problem and "Andhika" (messaging support) was really polite and suportive. Maybe my questions were kinda basic, but they never made me feel dumb or annoyed.

Everything went fine, no problems at all in the US.

Everything went fine, no problems at all in the US. Set it up in The Netherlands and powered it on in the US. Simpel!

I'm satisfied with Maya's service.

I'm satisfied with Maya's service. They're reliable and offer a fair price. Moving around Europe was hassle-free.

Setting up the esim was simple.

Setting up the esim was simple. There are a variety of plans to suit different needs. Great value for the price.

Overall, the service was okay

Overall, the service was okay, but there were a few issues. I'm from Sweden, and some Swedish TV channels didn’t load due to region restrictions. A few apps, like Park4Nights, a popular app for campers, couldn’t update the map data. BankID, the Swedish app for verifying credit card transactions, also didn’t function properly.

I have booked Asia eSim

I have booked Asia eSim. It worked right from the start when we arrived in Bangkok. I had a few difficulties when putting on the expansion for another 15 days. Maybe for about 12 hours, it constantly went on and off. Now it works fine again.

I faced problems with activation

I faced problems with activation, but the support swiftly and professionally assisted me, and within thirty minutes, everything was up and running. Additionally, the pricing was very reasonable.

I'm not great at English, so I felt a bit lost at first.

I'm not great at English, so I felt a bit lost at first. But I managed to figure it out with the help of support through pictures. I'm also happy that they could send me an email like this.

I don't understand how 2gb of mobile

I don't understand how 2gb of mobile data disappeared in a few hours just using Waze for directions. I'm more worried that I accidentally bought 2 other eSIM cards that stayed in my cart from past searches when I visited other countries. How can I get those back since I didn’t use them?

scam with prices

Serious scammers, actually making fake discounts that are not really that. Now there is a 10% discount, but at a price of 22.99 USD. The whole time the price was 20.99 USD today with the discount it is now 20.69 USD! They are breaking all possible laws and it is actually a serious scam! The discount they gave is only 1% because you have a discount of 0.21 USD on the price of 20.99 which was today and now the price for, for example, a 20GB package for 10 days is 20.69 USD!!! I thought they were serious, but these are also serious scammers!! The whole world is slowly turning into scammers!

Unreliable company who do not follow through

Once again we have had an issue with Maya. We are travelling in Asia and my husband's e-SIM is not working in South Korea despite having worked perfectly well in China. The Maya Helpdesk has been the exact opposite. They refuse to help just saying it's fine on their side - nothing else they can do!! Can you believe it. Just avoid. Horrible company

Fraud company

Bought 1gb plan after 700mb it stopped working. After coming back from Carribean Island I shared the proof from my phone data usage screenshot. They said since it was used more than 10% it is not eligible for refund. So I didn't get to use 32% less and was stranded without Internet until I came back.

The company's performance fell short

The company's performance fell short of expectations. On two separate phones, browsing was consistently sluggish, reaching an almost unusable level at 2 megabits. This experience leaves me reluctant to engage with their services again.

bad esim

bad esim bad service i bougth it for germany but i didnt work i dont recommend this esim card i sent email to the company but no responce