Isoa Arvustust - 62

I received quick and clear answers

I received quick and clear answers to all my questions, and their plan fit my university very well. The whole process was smooth and everything was explained simply, which made it easy to understand.

Their responses were very fast

Their responses were very fast, and they were really helpful. They assisted me with enrolling in the insurance plan smoothly! The customer service team is awesome! I would definitely recommend them.

This coverage was for an international student

This coverage was for an international student and all of my questions and concerns were answered quickly and everything was explained clearly. Filling out the application was easy. Great service.

ISO assisted me in completing USCB's

ISO assisted me in completing USCB's waiver requirements without any problems. I chatted with ISO's customer service on Whatsapp and they are really helpful, well-informed, and quick to reply.

This insurance company stands

This insurance company stands out as an excellent choice for international students. The customer service team consistently provides strong support, and the claims process is straightforward.

Miss Yuchen from customer service was great.

Miss Yuchen from customer service was great. She fixed my issue quickly. She is skilled, attentive, and patient. I renewed my insurance without any issues. Thanks. Best wishes to you.

I wanna thank Sam from customer service.

I wanna thank Sam from customer service. He was really helpful with my account and plan details. His knowledge and professionalism were impressive. I appreciate his great service.

I appreciate the ISO team for making a suitable health

I appreciate the ISO team for making a suitable health insurance plan for me, and for kindly answering all my questions during the process, plus giving me all the needed papers.

They worked super fast, finishing everything in just 2 hours!

They worked super fast, finishing everything in just 2 hours! The team made sure all went well. Definitely suggest them for anyone needing quick and dependable service!

Minho worked really quickly!

Minho worked really quickly! I definitely recommend this company. Today was my last day with this issue. No one else could help me, but this company did! Thanks a lot!

I had some problems with my claim

I had some problems with my claim, but Yuchen was very kind and easy to talk to, guiding me through everything. Very good service and thanks a lot!

The fastest reply i received from the support

The fastest reply i received from the support team was really great. very quick and helpful, thanks to Joseph. keep helping us with care and love.

Thanks to John for managing my insurance

Thanks to John for managing my insurance extension so well. Courteous and patient. Good experience with this company. Have suggested to others!

Sam was very kind and helped me with all my needs patiently.

Sam was very kind and helped me with all my needs patiently. I really appreciate her kindness and the way she listened carefully to everything!

The company is really helpfull and responsive.

The company is really helpfull and responsive. They quickly answer my questions. Today, I emailed them and got a detailed response in no time.

After a tough time with another agent

After a tough time with another agent, Sam really stood out. She was so professional and patient, which made everything smoother and faster.

Agent Minho provided great help with my

Agent Minho provided great help with my insurance and was very nice! I would recommend him! Thanks a lot, I am happy with my decision!

I had a problem with getting the approval

I had a problem with getting the approval, but John was very helpfull in fixing it fast. I really value his quick and smooth support.

VERY SIMPLE - LOTS OF CHOICES FOR INSURANCE

VERY SIMPLE - LOTS OF CHOICES FOR INSURANCE - THIS IS OUR 3RD YEAR WITH THIS INSURANCE AND IT HELPS MAKE COLLEGE LIFE MUCH SMOOTHER.

Jonathan has always been quick to respond

Jonathan has always been quick to respond to my queries and concerns, sending prompt emails without any hold ups. Great service!

I appreciate all your help and support during this time

I appreciate all your help and support during this time; it was all quite new for me, and I'm happy everything turned out well.

I had a good experience using ISO

I had a good experience using ISO. The customer service was particularly excellent and kind in helping with my specific need!

Great help from Sam! She worked quickly

Great help from Sam! She worked quickly and handled my needs very well. Very happy with everything and will return for sure.

they answered all my questions while I signed up

they answered all my questions while I signed up, I quickly registered and made the payment online. thanks a lot.

Lyn was great.

Lyn was great. She gave me all the details I wanted and made everything much simpler. Congrats to her!

Fast and reaaly helpful responses

Fast and reaaly helpful responses, always nice. Never had any problems, and contacting them was easy.

You know, dealing with student

You know, dealing with student issues can be tricky, but this company gets it. They've been super efficient in handling my claims, and I’m really impressed with how well they understand what students need. Today, I reached out to their helpline and John answered. He was fantastic! He really took the time to listen to my concerns and explained everything clearly. It felt like talking to a friend who genuinely wanted to help. The whole experience has been smooth sailing so far, and I’m really hoping it stays that way. If you're an international student looking for reliable support, I'd say give ISO a shot!

Big thank you to Jessie and Yuchen

Big thank you to Jessie and Yuchen for they're always helping! With them help, we are no longer lone and helpless in a foreign country. This is a specially considerate service team!

I suggested ISO insurance to some

I suggested ISO insurance to some family friends and students because they respond fast, give helpful answers, and are nice people.

Not cheap, no refund, low quality of support.

First, they lie that they have cheap insurance; second, I strongly advise you to read the refund policy because they don't care if you are struggling financially (-357 USD from my pocket for 3 months). My insurance start date was 30 April 2024, but I found twice cheaper insurance; on the same day, 30 April 2024 first half of the day, I contacted their tech support, the answer was straightforward and rude (You can refer to Refund of Premium section on page 11.) and they refused to give me a refund; they offered to shift my insurance to the period which I wanted, but even they provide that offer to change insurance, after few days of discussion they refuse to do it either. In conclusion, as in our life, anything can happen anything. At least they could offer to take fees for a month and refund others left months but no. I don't recommend you buy insurance if they don't have a refund policy. I have saved all of the communications that I had with the insurance company.