Homeaglow Arvustust - 38

I work fer HomeAglow and would just love

I work fer HomeAglow and would just love t'file a lawsuit fer loss of tips due t'th'company charging me t'transfer my tips to me bank account. Bein' falsely charged refund costs from jobs that I 'ave actually cleaned. Bein' paid properly from this company is a joke. I work 'ard and do good work fer me clients and am not paid fairly at all.

Solid effort overall, but could

Solid effort overall, but could improve time management instead of focusing on less important tasks like overly thorough dusting.

After perusing some of the reviews

After perusing some of the reviews, all I can say is, wow, there seem to be quite a bunch of entitled, privileged, and, dare I say, ignorant people out there. Did some honestly expect a house cleaning for a mere $19??? And for those who complain about the $49 monthly fee, oh my goodness, that's still way cheaper than what I've paid other cleaners in the past. It's usually more than that per hour!!!! Clearly, some people might not have a clue about the cost and effort that goes into cleaning a house. Like someone else aptly said, "You get what you deserve."

The company has been a bit of a

The company has been a bit of a challenge for us. Our cleaner is consistently tardy, sometimes by several hours, and there's a complete lack of communication from the company regarding delays. It's only when the cleaner finally shows up that things go smoothly. However, this inconsistency makes me uneasy about relying on them for special occasions.

Complete rip-off

Saw their constant ads on TV and decided to try them because I'm in a wheelchair and it's hard to clean my apartment by myself. For the kitchen, I said, "All I want done is the sink, microwave and floor cleaned." She spent 2 hours washing my dishes, that were already clean, and never touched my dirty microwave. Didn't touch the inside of my fridge (even though she reached inside and grabbed a pop so she had to see it needed some wiping. Their website mentions wiping down the inside of the fridge). Didn't have to vacuum because I did that before she came over here.  Didn't have to clean my stove as I got a brand new one just that morning.  Didn't have to spend time dusting anything in the bedroom or living room as I told her not to worry about it.   What I'm most upset about, though, is I told her my main priority was my bathroom as it's next to impossible for me to clean from my wheelchair.  The bathtub walls still had some soap scum on them and the soap holder attached to the wall wasn't even touched and had gunk all over it. The one thing I can do myself is my dishes.  I did not pay someone to come over and do that.  I paid for someone to come over and clean the stuff that I can't, especially my bathroom and microwave, yet she spent a ton of time cleaning my already clean dishes instead when I told her not to worry about them. I even tipped her $20 when she left before checking if she actually did what I asked because I just assumed she did. To make this 10,000 times worse, when I left my review on Google, I noticed lots of people report about getting scammed. Guess I should have read those first. Lots of people said they were automatically signed up for a membership and if they tried to cancel it, got hit with a $200 fee. They charged my card another $49 the day after my “cleaning.” I want to know how/why the owner of this place isn't in jail and the company isn't shut down...especially since they are doing this all over the country. I reached out to the company 10 times about this but never got a reply.

If I could give them a negative score

If I could give them a negative score, I would. I'd classify them as high-order scammers, using bait and switch tactics to trick good people out of their money. What's truly infuriating is that you don't find out about the membership fee, a whopping $49 a month, until AFTER you've purchased a reduced-cost voucher. To make matters worse, you might end up with a cleaner who's beyond awful, and you wouldn't even trust them to come back and do the job properly. This cleaner barely paid attention to the time, shorted me by over 4 hours, and did the absolute minimum in my house. When I complained to Homeaglow, their response was basically to tell me to take it up with the cleaner. That's a big "no." I even gave them a chance to make it up, and the new cleaner changed the time and date within two days of the assignment. We got close to a new date, and she wants to change it again? Nope. We're done. And to top it all off, when you try to cancel on their site, you can only click a box saying you agree to pay $299 for the value of what you were provided. But I wasn't provided ANYTHING of any value, so that's another big "no." The California State Attorney General is pursuing a class action lawsuit, and their BBB rating is a sad 1! So, do yourself a favor and stay far, far away.

This company's "ForeverClean" membership

This company's "ForeverClean" membership has been a disappointment. Despite a month-long subscription, securing a cleaner proved challenging. Enduring frequent last-minute cancellations, cleaners attempting off-app negotiations, and a charged no-show for an uncompleted job left me frustrated. The constant reassignment of cleaners, totaling six times, meant I never met any of them. Taking time off work in anticipation of meeting cleaners turned out to be a futile effort due to the persistent cancellations.

Warning! It’s a trap!!

Warning ‼️ They aré getting us into trap 🪤 They are offering first service for 19$ and $49 for the next 6 months !!! Which is $294. And cleaning is separate!! If you want to cancel it you need to pay $144. $19+$49+$144=$212 for the cleaning!!! Please share it with your friends so they will not able to trick them!!!