Foggyfly Arvustust - 254

scam alert

i booked a flight, got great deal saying the flight was 199.00,great price,get call saying no carry on,to get another ticket had to pay an additional 118.00,verified my e ticket and the flight was not valid thru american airlines this agency is a scam.

Scam

This company is a scam we paid for a flight $291.97 and then they called us and said that fare was not available and they could book it for $800+!!!

COMPLETE SCAM

This is a bait and switch scam. They advertise on their site a very cheap flight but when you book with them they don't actually book with the airline. They send you an email asking them to call you with a reservation number that they provide. When you call in the they tell you one leg of your trip is not available and you will have to upgrade. They then tell you its about 3x more then the original price they gave you. Then they ask for time to contact the airline 24 hours. When you call back they do the same thing and ask you to call back in 4 hours or the next day. This is a ploy to get the credit card to go through. Call your credit card and tell them this is a scam. Freeze your card and use another one for the next 3-5 days and keep a eye out. These people are rude, and they know what they are doing. Yes you can book a flight with them if your willing to pay more then what the airline advertises for the same flight but they may put you on as standby with non-refundable status. They operate under a host of shady sites when you search for affordable flights, cheap flights or last minute flights. Always do your homework before booking with a site you have never heard of.

SCAM SITE

I am writing this review based on a recent experience I had with this company. I came across this website when I was shopping for flights and I thought the prices of these flights are very cheap and affordable compared to other companies, so I went ahead and booked the flight for my needs and submitted with all my information as well as my cr card information. Immediately, after submitting all the information someone called me saying that I needed to pay $150.00 more because the flight did not allow checked bags, and that if I was taking luggage I would have to pay this additional money. I told him that I was not going to pay additional and that I did not see this anywhere on their site and asked to cancel the reservation. He started to argue saying that the airline does not refund money, but I repeated a number of times to cancel, he kept arguing and hung up. I placed a hold on my cr card and called my bank. Luckily no charge was made. Please do not believe the low prices they advertise on the website.

Scam

I too tried to book a flight with them they said i would get my info in 24 hours with ticket when that didn't happen i called them and there i smelled a rat i told them i wanted to cancel after telling me we would be on standby on the return flight and went on to say for a fee they would fix it and give us seats ,they also said it was already booked but as i was talking to them i pulled up my credit card account and no money was taking out so i put them on hold told them i was going to make sure the money was there for the card i than transferred all the card money out of the account called the bank shut down the card went down to my bank told them what was going on got the new card right there , back to them they called me and sent a email stating i needed to call them back to confirm my trip with them ya right i booked direct with the airline and got a better deal ,also they told me that the money had already been talking out as i was looking at my account and it wasn't that's when i made the move

Scammer

Please be aware of this company. They will get your money and book your flight, confirmation sent via email. On the day of your flight, you will find out that your flights were not confirmed. You will call them to ask about what happenedPlease be cautious when dealing with this company. They may take your money and book your flight, sending you a confirmation via email. However, when the day of your flight arrives, you might discover that your flights are not confirmed. If you reach out to them for an explanation, they will likely ask you for a substantial amount of money. In my case, I was asked to pay an additional $1,000. Don't let this fraudulent company ruin your vacation. Be smart and contact your credit card provider to cancel any payments made to them., if you don't mind. They will ask you for significant money. I was asked to pay an additional $1K. Do not ruin your vacation with this fake company from India. Be smart and call your credit card to cancel any payment from them,

Extremely Disappointed – Avoid Foggyfly.com at All Costs!

I had a terrible experience using Foggyfly.com and strongly advise others to stay away from this unprofessional platform. After booking a flight through their site, I was shocked when they demanded an additional payment just to issue the ticket — something no legitimate travel agency would do. Their behavior was deceptive and aggressive, and they treated me like I was the one doing something wrong. When I asked about cancellation or refund, they rudely told me that neither was possible, despite the fact that no confirmed reservation existed with the airline. I even contacted the airline directly and confirmed there was no booking in my name. I’ve now reported the issue to my credit card company and shared all the supporting documents, including the so-called booking details they provided. This feels like a scam operation, and their customer service is rude, evasive, and completely unhelpful. Please don’t risk your money or travel plans. Avoid Foggyfly.com at all costs.

Scam

I had booked a flight yesterday, after not receiving a confirmation email, I became suspicious. Then when typing the name into the search bar, I discovered Foggyfly and scam. I immediately blocked my credit card, after calling there customer support. This morning I received a call from them and exactly as someone else reported, they said that my return flight was overbooked and I could get the exact same flight for over $200 more. She said I could get my money back. I told her my card was never charged. She argued with me that it had been charged and for me to pay the difference. She finally agreed, that she would cancel the flight. Whether she did or not, I don’t know. I am grateful for the alerts on the internet. Authorities should go after these people for fraud. I would report it but it doesn’t do any good anyways. I hope this helps others not to book on this site.

the price is misleading and they charge more

the price is misleading on their website, once you click on it and give your information they send you an email with your reservation. A person that sounds like a rep calls you with a bad accent. They give you the problems that's wrong with getting a cheaper flight, they start overcharging for carry-ons or luggage and try to explain to you you may have to change on another flight which the charge is even higher. This is completely misleading and wrong to scam people out of more money. I almost got my money taken out and it didn't sound right after the rep which was a female named Anna told me i would not be able to get a full refund and i would be banned from all future flights if i tried to cancel. This is completely wrong! Don't click on the price button to continue! stay away !

How are they still in business ?

With sooo many bad reviews how are they still in business! Never again! I will now book straight from the airline site! This company put me through the wringer. I booked an Alaskan straight through (no lay overs) 2 hour flight for 380 dollars. I got a call immediately saying that I would have to get to the airport 4 hours early and wait to see if a seat pops up somewhere! WHAT!?!?!? He also told be it doesn’t include a carry on or luggage. WHAT!?!?!? Not only that I could barely understand his broken English. It was horrible! By the time all said and done, I ended up paying more for my flight on a different airline that I hate! Plus lay overs! They got me this time, but never again will I use them! Horrible horrible horrible company! I wished I would’ve checked reviews first.

Fraudulent bait and switch scam

This website is a fraud. They advertise a cheaper rate for a flight but then call and tell that the flight is a promotional fare that can only be confirmed 6 hours before the flight. Then they refuse to cancel although you have no ticket. They tell you that they will not and cannot refund it and to get a CONFIRMED flight you have to pay 65% more than the advertised price. They reps and line managers are rude, patronizing and tell you that you AGREED to book a fare that could not be conformed however you don’t actually SEE any policy details through the booking process and refuse to send them after the fact. scam, immoral and unethical. This is so predatory and the worst customer service I have ever experienced. DO NOT USE FOGGY FLY IT IS A SCAM

scam !!!

do not ever book with this company first when book your flight they will call you right after to tell you that your ticket is restricted therefore does not include bags or carry on they will then proceed to tell you they can get you a flight that includes everything in case you decline they will try to pressure you into getting the new ticket that mind you will be double what you initially paid for the first ticket. in case you decide to cancel the whole thing they will be rude and tell you that you cant , which a big lie . Make sure you firmly tell them to not proceed with anything they offer and to cancel call you bank and block your card. they are big time scammers

Absolutely horrendous experience with this

Absolutely horrendous experience with this company. Initially booked a $740 round-trip flight for two, only to be bombarded with pressure tactics during a follow-up call to upgrade. After succumbing to the pressure and upgrading, I faced a week-long wait without receiving any tickets. Numerous calls yielded empty promises and attempts to squeeze an additional $1,000 out of me for another upgrade. The customer service was aggressive and unhelpful, making it clear that taking control of the call was essential. After a grueling process, they finally canceled my reservation. Avoid this company at all costs.

FAKE, FAKE! AND ABYSMAL- BE AWARE

My experience with this fake travel agency was utterly disappointing. Upon finally booking, I encountered hidden fees that the agent inflated hiking the price beyond reason. The ticket prince almost doubled after payment has been made. The lack of transparency was infuriating, as additional charges were popped up in the process through a phone call. Ultimately, my trip was marred by stress and frustration, all thanks to this travel Agent incompetence and dishonesty . Save yourself the headache and steer clear of this abysmal online travel agency. It is completely fake.

Foggy Fly is a Scam

This website is a scam. They advertise a cheaper rate for a round trip flight but then when they call tell you you've already paid for a one way flight (and they cannot refund it) and the return flight is on hold. They then inform you that no baggage is allowed and you'll have to pay more (much more than any other site) for your return ticket. This is so predatory and the worst customer service I have ever experienced, including being shouted and talked over by both the representative and their supervisor. DO NOT USE FOGGY FLY IT IS A SCAM

Should be named "Fleece flyers"

They offer low prices then on confirmation say you can't take luggage even if you pay for it.. Also say your flight must be confirmed at the airport. So you are paying for a standby ticket. Will offer to upgrade your ticket for what amounts to a full price ticket, but still won't guarantee you a seat on that flight, or even that date. The website says they will issue tickets by email after your payment is confirmed, but that is not what the (foreign based) sales agent will tell you when they call back. This is a fraudulent business model.

SAM ALERT!!!!!

Please, be on the look out this people will take your money. They are not REAL!!! They claim they are Miami based, a real lie!!!! Will book at a good price, will call you the next day with an excuse asking for more money, at the end will take everything, they will ask you to confirm with an email and that is when you will loose your money.

total scam company

I booked a flight from Washington Reagan Airport to John Wayne Airport in California. They booked me on Delta. Then called me and said I could to bring ANY luggage - couldn't even pay for a carry-on. Then offered to put me on another flight for twice the cost. Total Scam. DO NOT USE THEM!!!

Bait and switch

AVOID! They will bait you with a low price but call you back stating they couldn't get that exact flight and need to change a few things and the price will be increased by a couple hundred dollars. Cheaper to have booked with Expedia or Priceline.

The company could benefit from

The company could benefit from implementing a refund policy. The issue lies not with the representative who contacted me, but the process itself was quite challenging and caused unnecessary stress.

Scammers

They book you and then they’re trying to overprice the luggage fee… Don’t trust FOGGYFLIGHTS! Horrible experience!!!!!!

I accidentally booked with foggyfly yesterday.

I accidentally booked with foggyfly yesterday. While arranging my return from Albuquerque to San Luis Obispo on American, I picked a choice that didn’t include a carry-on. Foggyfly reached out last night, and I got an email this morning. I called to see what the issue was and was fortunate to speak with Michael. He fixed the flight so I could carry on without paying a huge fee. I would surely use foggyfly again and hope to get an agent as polite and helpful as Michael. I strongly suggest this agency for booking flights.

John really helped me out when

John really helped me out when I was getting frustrated with buying my tickets. I had trouble finding them and making sure everyone was on my boarding passes, but John sorted everything quickly. Within minutes, I got a link to download my tickets with all passengers included. He was really kind and made me feel better right away, even though I was upset at first. If you buy from Foggyfly and can ask for John, you'll be glad you did! Big thanks to John for great customer service!

Awful! Awful! Beware!

Its deceptive. Do not use this site. I am grateful for the supervisor who said he would return my money. They present as if you are booking a flight but you are really just buying a booking fee that is not the flight fee. And the flight you request is not the one you will get. I received a call and was berated, lied to, manipulated and deceived. Thank goodness the supervisor said he would return my money...I pray he does.

Sean helped me a lot to get a good offer for my August trip.

Sean helped me a lot to get a good offer for my August trip. He took his time and told me all the details clear. He worked fast. Sean also waited on the line till the email with my booking came. Later, Michelle phoned to check if I got the Eticket email. This group is really good and helped me alot. I had been looking for a good price for many days. Thanks to Sean and Michelle. I really value your effort and nice atitude.

Christy called to confirm that I received my E-ticket.

Christy called to confirm that I received my E-ticket. She's the best and has great customer service skills. I was upset because they changed my flight time to a different one than what I chose. I'm not happy about that. After I booked my tickets, they called me after an hour saying I have to pay extra fees, which is fine. But I wish the kids had the same flight time that I chose. Christy was grate, thank you very much.

Worked with Paul. He was a great agent.

Worked with Paul. He was a great agent. He had plenty of knowledge and was very calm. He would always appreciate my patience, but really it was HIM showing patience with me, handling the issues I had. He never seemed stressed or rushed when I was unsure about things. It took a while to sort everything out, he probably could have helped multiple people in the time spent with me. Thank you, Paul. You're a true help.

Mr. Sean made sure we understood the extra details for a new booking

Mr. Sean made sure we understood the extra details for a new booking, which helped us see the value in paying a bit more. This covered our seats, personal items, and one carry-on bag with an economy ticket. He gave us enough time to decide what would work best for us. Krisity also called us back to double-check that all the info was correct and to confirm the numbers and reservation details.

Overall, my visit was good.

Overall, my visit was good. Most of the staff were nice and ready to help, which made my time there enjoyable. But the first person I talked to (Elisha) was rude and didn't help at all. Luckily, the rest of the team made up for it, making sure my experience was good. Also, Kristy was very nice, helpful and kind. She should get a raise and a promotion if she hasn't already.

Eddy and Kristy did a great job assisting me with my Florida trip.

Eddy and Kristy did a great job assisting me with my Florida trip. I had planned to fly on a Wednesday, but Spirit airlines changed my departure to Thursday. Eddy stepped in and managed to find a solution for six passengers, including me, on the day I needed. Kristy called to confirm the flight times and also sent the boarding passes via email. Thanks to Eddy and Kristy!