EaseMyTrip.com Arvustust - 18

My opinion about the company

My opinion about the company is that it's good. The staff is really nice, and I think easemytrip is a great travel agency to use. Tuba, who was helping me, did a good job planning my trip, and everything went smoothly.

Finding many flight choices in one spot along with several

Finding many flight choices in one spot along with several coupon codes for payment made the whole process really good and less annoyng compared to some other sites that hide fees and taxes.

Nice support issue fixed in a day i couldnt take

Nice support issue fixed in a day i couldnt take the flight they have suported me with the right option and helped me much thanks easemytrip

Booking was simple, prices for tickets were fair

Booking was simple, prices for tickets were fair, and they have many deals and ways to pay. Really happy with how smooth everything felt.

This app is the only one out there

This app is the only one out there that has no service fees and offers the best discounts. Use EMTNCF for cheaper flight bookings.

I always feel very good with easmy booking team.

I always feel very good with easmy booking team. They help me fast and I don’t have any troubles. That is exactly what I want.

I've been using this platform for years for my plane tickets.

I've been using this platform for years for my plane tickets. I like their prices and the customer service has been good so far. Just a few hours ago I needed some urgent help and the lady Riya from customer service helped me with such patience and gave me a reasonable solution. I highly appreciate her efforts. Instead of just telling me nothing is possible or this is the rule, she really tried to help me and made my day. Thanks for the help Riya. It's not what you say, it's how you say that matters. Cheers!!

I've got to say, booking my

I've got to say, booking my Kashmir trip through Ease My Trip was pretty smooth. At first, I was a bit unsure 'cause it wasn't online, but it turned out okay. The package was decently priced. My only gripe was we didn't use all our time well on the day trips from Srinagar. We could've seen one more place in Sonmarg, Pahalgam, and Gulmarg.

This rating is for EaseMyTrip, not for the stay.

This rating is for EaseMyTrip, not for the stay. The price dropped a bit after I made the booking. As for the stay, everything was organized and met my needs, although the water bottles were out of stock when we asked for them late at night. The staff were polite and helpful, and room services were good. Everything was neat and clean.

Terrible customer service.

Terrible customer service. We bought two tickets on their site at a fair price, but 24 hours later, they called to say the ticket wasn’t confirmed because the price had gone up. We had to pay an extra £400 to confirm. After confirming the ticket, we learned the agent had given his email as the contact for the airline, making it impossible for us to manage the booking or check-in online since the OTP was sent to the agent's email. Stay away from this site; the price isn't worth the trouble.

Stay away from this company!

Stay away from this company! They billed me 3 times for a gift card I never got. They keep lying about calling me to fix it, but they haven’t. They won't give me a refund. Please, choose another company instead of these frauds.

Poor company.

Poor company. They never deliver on their promises in the Package and then ignore your concerns... A terrible experience with easemy trip. Avoid booking with them

Dealing with this company

Dealing with this company is like signing up for a headache. Three times, and I'm talking THREE times, they managed to mess things up. Flights canceled, money taken, and the refund struggle? It's been months, and they're still holding onto our cash. Emails go unanswered or come back with no real answers. On the phone, they sound like they're speaking a different language. Asked us to cancel the booking on our end, but hold up – that means we'd get peanuts back, not the full amount. Totally shady move, especially when the cancellation came straight from the flight company, not us. And here's the kicker: They jacked up the ticket price right there in the OTP! Caught it, called them out, and they hit us with "companies can change prices anytime." Seriously? You can still book the same ticket on their site for the original price. Sneaky much? Bottom line – Easymytrip? More like EasymyCashGrab. Save yourself the trouble and steer clear. These guys are in it for the money, not the customers.

Ugh, the whole flight fiasco

Ugh, the whole flight fiasco with EaseMyTrip was a nightmare! Got an email saying I could cancel for a full refund after the airline rescheduled my EMT119882124 flight. So, I went ahead and canceled, trusting them. But guess what? The day before my flight, boom! They hit me with an email saying the airline denied the full refund and offered the usual cancellation charges. Total scam move! Easy my trip? More like "Perfect Scam." Lesson learned – never using them again, and I'm warning all my pals to steer clear too. Thanks, but no thanks, EaseMyTrip.

My experience with Easy My Trip was a real letdown.

My experience with Easy My Trip was a real letdown. I reserved a sedan, but they provided a hatchback instead. When I asked about the mix-up, they told me it was 'in line with my booking,' totally disregarding that I paid for a sedan. They just referenced a clause in their contract that permits them to provide any vehicle they choose. To make matters worse, the car showed up 40 minutes late! Their customer service is lacking and their practices feel misleading. I wish I could rate them lower than one star.

deep frustration and disappointment: worst webisite for hotel booking

I am writing to express my deep frustration and disappointment with the service I’ve received. Despite repeatedly calling and requesting a room upgrade, nothing has been done. What’s even more upsetting is that I was told by your team that an upgrade wasn’t possible, which is untrue according to the hotel itself. This experience feels like a scam—I've been given misleading information repeatedly, and nothing has been resolved. Even after calling hotel directly and they said

Total nightmare

Total nightmare on November 1st when I snagged a room at Hotel Residency in Mumbai. They slapped me with a hefty 7,200 for a club room, but guess what? Got handed a standard room that's worth 5,400. Felt like I got played big time. Called up customer care hoping for a miracle, and all I got was a sorry. Wasted a good four hours of my one-day stay dealing with this mess.

I bought flight tickets with

I bought flight tickets with baggage on their site, but only half of them had baggage! The support team said I should pay for the extra baggage and they'd refund me. But they never replied to my receipts and follow-up emails!