Doggykingdom.net Arvustust - 17

Having talked with customer service

Having talked with customer service about sizing problems with my order, they agreed to replace my harness despite that not being their policy. This is the type of customer service I value. They went out their way to assist me when the website's guidance led to confusion. I admit when I'm wrong and I admire a company that admits its mistakes. For their effort in resolving my issue, they deserve a good rating. If you encounter problems, reach out to their customer service.

I have three dogs and use Doggy Kingdom harnesses.

I have three dogs and use Doggy Kingdom harnesses. One of my older dogs had a buckle break. I reached out to customer service and got a quick reply. After I sent photos of the damaged part, a new harness arrived within four days. I am very pleased with this company. Their product is great and their customer service is very good.

This is my first order

This is my first order from Doggykingdom and I like it! More importantly, my dog likes it too! It's quite secure and also really easy to put on, plus it stops him from pulling. The personalization is a nice touch too!

Got a harness for my 7 year

Got a harness for my 7 year old doggy from Doggykingdom. Good change. 1 clip instead of 2 clips. Nice handle. Got one for puppy too. Very light. Like the USA Flag design. Also, like the Velcro name & phone number!

The summer cooling mat was a lifesaver

The summer cooling mat was a lifesaver on hot days. It's really easy to clean and use! Was impressed by how fast the delivery was too. Thanks to Doggykingdom, my fluffy jap spitz stayed cool in the heat!

The NO PULL Harness I bought for Cassidy

The NO PULL Harness I bought for Cassidy has made a big difference on our walks. She seems more comfy, and I can keep her safe. The personalization is adorable too.

Ordered harness, added leash, not in box.

Ordered harness, added leash, not in box. Told Shaun, needed more proof, didn't honor it. Didn't get leash. Don't order here. Mary fixed it.

traveling safer for pets

Doggykingdom's seat belt makes traveling safer for pets. Good quality and gives peace of mind. Essential for pet owners traveling.

Everything from simple buying

Everything from simple buying, good communication to quick shipping AND high-quality item. Best harness around. Strongly suggest.

I really like this company's products.

I really like this company's products. They're strong and durable. Over the years, I've purchased three harnesses. It's not because they're poorly made, but simply because I've worn them out from regular use and I wanted to switch up the colors.

This company is a real piece

This company is a real piece of work. I placed an order, got the most basic shipping info, and thought, "Hey, let's ask customer service if this stuff's coming straight from China so I can plan for delivery." Their response? "We have warehouses all over the world." That's nice, but it didn't actually answer my question. So, I asked again, and what do I get? A link to some spot on their website saying most stuff is made in China. Okay, but that's still not an answer to my simple question. I ask once more, and they hit me with the "resend a prior response." Really? Is it that tough to say, "Yeah, this item's coming straight from China"?

I ordered two dog coats and decided to ignore

I ordered two dog coats and decided to ignore the size charts the company suggests. Neither of them fit, so I contacted customer service several times, but the emails kept getting rejected. I got a short message asking me to email the same address, but again, it wasn’t accepted. The jackets are not suitable for cold weather in the mountains, and when I tried one on my dog, I noticed the straps would hurt his legs. I ended up donating the coats and lost almost 90.00 on this purchase. I wouldn’t recommend this company.

biggest rip-off ever.

This is hands down the biggest rip-off ever. It took a whopping 11 days to get my stuff, and I only got the shipping info on the 12th day – talk about slow-mo! And to make matters worse, they sent me the wrong size, which doesn't fit at all. So, I'm thinking, okay, maybe I'll get a decent refund for this headache, right? Nope! They're offering just a lousy 40% credit for the right size, and it's "store credit only." And get this, "NO REFUNDS!" It's like they're peddling cheap Chinese-made junk.

I bought a dog harness on

I bought a dog harness on February 23rd, but it's March 14th now, and it still hasn't shown up. They said they sent another one, but the tracking hasn't updated. I asked for a refund twice, but they keep saying it'll come soon. I'm done waiting, DoggyKings. I don't want the harness anymore; I want my money back. Don't shop from them online.

I ordered a harness using

I ordered a harness using their sizing guides, and it turned out to be way too big. When I reached out to customer service, their solution was to offer me a discount to purchase another harness. That's not the resolution I was hoping for because I shouldn't have had this issue in the first place. It feels like a waste of money.

I bought a harness based on the details provided

I bought a harness based on the details provided on the website. It turned out to be much too big for my dog. They don't allow returns because they claim it's customized, but only the patch is customized - not the harness itself. I only wanted to exchange for a different size, but no luck. I won't be ordering from them again.

Didn’t know it was from China!!!

Didn’t know it was from China!!! Save your cash, the harness took forever to arrive and when it did, I'm not happy. It doesn’t help with pulling at all, the fit is bad. Also, after buying this, I had to get a new bank card because of two odd transactions that happened after using the card for the harness!!! Avoid!!