Carvio.com Arvustust - 16

I recently sold my Mercedes Benz

I recently sold my Mercedes Benz ML500 and initially received low offers. However, Charlie Cordarius from Carvio contacted me and turned the experience around. The offered price was fair, and Charlie's kindness stood out. Ben, another great individual, further contributed to a seamless process. I highly recommend Charlie and Ben to anyone looking to sell their car. Much appreciated for the positive experience.

real deal. I was trying

real deal. I was trying to sell my 2005 Chevy Malibu classic and I was getting some pretty lousy offers from other places. But these guys offered me the best price, no joke. And on top of that, they arranged everything to have my car picked up for FREE. Can you believe it? Salvage yards are usually just a quick way to get rid of your car, but these guys will actually give you a good deal.

CarVIO proved excellent—swift, hassle

CarVIO proved excellent—swift, hassle-free, and effective. Charlie Contreras demonstrated outstanding professionalism. His approach was non-intrusive, eliminating any sense of pressure. He adeptly addressed all inquiries, providing transparent insights into the entire process. A straightforward and equitable method for parting ways with those driveway "clunkers."

Incredibly responsive and efficient!

Incredibly responsive and efficient! Their accuracy and prompt responses stood out, addressing all inquiries with ease. The follow-through until the final transaction was commendable. The entire process was smooth and swift, making it a straightforward and satisfactory experience.

Charlie Contreras & Carvio

Charlie Contreras & Carvio made this process so easy to receive a quote for our car. We had a price for our car in minutes & Charlie provided complete details on the process. Our car was successfully picked up & we received our payment on the spot!

The whole thing went well and simple.

The whole thing went well and simple. They mainly texted me, and Carvio people replied quickly. At the start, I was a bit worried because I never sold a car online before, but I'd do it again!

Bianey was great at explaining the process

Bianey was great at explaining the process and quickly setting up my pickup. I felt supported throughout, and the price I got seemed fair compared to others.

Overall, the procedure was straightforward

Overall, the procedure was straightforward and valid. I completed an online questionnaire, promptly receiving a phone quote. Sending the title overnight was required, followed by vehicle pickup. Payment, chosen as a bank transfer, took a few days to process. The pickup process had some hiccups with contracted individuals facing problems. Communication varied in speed and consistency over text, occasionally involving different contacts despite the same number. Despite these challenges, once the car was picked up, the overall experience was satisfactory.

The overall experience with the company

The overall experience with the company was fairly straightforward. The online questionnaire led to a prompt phone quote, and after overnighting the title, the vehicle was picked up. Opting for a bank transfer for payment, there was a brief processing period. The pickup process encountered some hiccups with the contracted personnel facing their own issues, leading to inconsistent communication via text. Despite these challenges, once the car was picked up, the overall experience can be considered positive.

been really good

My experience with Carvio has been really good on both occasions I've dealt with them. They offer a fair price for your old vehicles that you don't want to bother fixing up. Charlie made sure my experience was positive once again.

The company's online process went smoothly

The company's online process went smoothly and was awesome. However, the pickup scheduling could be better. They need a more efficient system. Waiting for a call isn't great for busy people.

easy to work with

easy to work with. However, I do have to mention that at times they can be a little pushy. Despite this, I have to give them credit for offering me the best deal I could find.

I explained all the issues with my car

I explained all the issues with my car, and they offered to buy it for $650. I agreed, and they asked for pictures. I said I would send them later, but the person helping me got upset the next day because I hadn't sent them yet. He rushed me to complete the paperwork and gave me a few days. I finished everything on time, but then he told me they were no longer interested in my car.

CarVIO disappointed me

CarVIO disappointed me. Despite their high ratings, my experience was initially promising. They followed up diligently, asking relevant questions about my car and offering a decent value. However, once they promised a pickup within two business days and emphasized prompt communication, things took a turn. Despite numerous calls, none were from CarVIO. When I tried to reach out, I encountered only automated responses and silence. Even emails to James Smiley went unanswered. This lack of communication and accountability is unacceptable. I strongly advise caution before dealing with CarVIO, as you might end up with frustration and unanswered questions, just like me.

I rarely share feedback, but my experience

I rarely share feedback, but my experience with this company left me disappointed. Initially, they provided a quote and a 7-day window for acceptance. However, the constant barrage of texts and emails was overwhelming. Suddenly, they altered the terms, citing a recent policy change, and shortened the timeframe to just 2 days. Dealing with this company and their representative, James S, was an unpleasant encounter. Save yourself the hassle and steer clear of these dubious practices.

Horrible ordeal with this company.

Horrible ordeal with this company. Constant calls and texts, compelled to visit a notary and shell out money. Two weeks later, I'm burdened with a car and a title in their name. They evade calls and texts, leaving me stranded. An absolute nightmare of an experience.