Bestcustom.co Arvustust - 174

Every time I reached out

Every time I reached out, I got a reply, which was a relief. Even though the answer was always “it’s in transit,” it still made me anxious waiting. But I did appreciate the fact that someone was always there to respond. Communication is key, and you guys were on top of it.

I really like the material and the style.

I really like the material and the style. You did a great job. I just wish it had arrived a bit faster. The quality is solid, and the design is exactly what I was looking for. I’m happy with my purchase, but it would have been better if it came a little quicker.

I like how they did the stitching

I like how they did the stitching of my dog Drew on the shirt, but the shirt's material isn't strong enough to handle it. Drew's picture might make the shirt shrink. I feel let down by the shirt's quality. A thicker shirt would have made it better to wear.

The Father's Day tshirt and tumbler

The Father's Day tshirt and tumbler we got were great! Me and my daughter really liked how they looked. The only problem was that I ordered them on June 1st, and they came on June 24th and 25th (seperate). But we trust the process and would order again.

I got the car ornament and it arrived

I got the car ornament and it arrived looking nice and seems to be of high quality. The only issue was the shipping, which isn't completely the fault of the company. But in general, it's a good product!

I have to say, whenever I reached out, I got a reply.

I have to say, whenever I reached out, I got a reply. Even though you kept saying "it’s in transit," it made me quite anxious. But still, your responses were really helpful.

The overall service was very good

The overall service was very good, but I selected expedited shipping and it didn’t arrive as quickly as I anticipated.

You know, ordering from bestcustom.com

You know, ordering from bestcustom.com was kind of a mixed bag. First, the shipping took forever – way longer than other places I've ordered from online. When the item finally showed up, it was way smaller than I thought it would be, but I guess I should've checked the measurements better. What really got me, though, was the communication. It was just not up to par with what I'm used to. Felt like I was kept in the dark most of the time. Also, the price? Pretty steep compared to similar stuff out there. But hey, the item will work for what I need it for, so it's not all bad. Three stars feels about right. And asking for a date of experience? Come on, it took weeks!

Ordered four canvases back in

Ordered four canvases back in mid-July, right? First one showed up within a week, which was cool. But then, the waiting game started. Didn't see the other three until early September. Just regular shipping, I get it, but man, that was a bit of a stretch. The canvases themselves? Solid stuff. They arrived in perfect shape, all protected and everything, which is awesome. But if I needed them on time, I would’ve been pretty annoyed. They gotta sort out their timing, especially when the product is actually good. It's like, get the shipping to match the quality, you know? Overall, a bit of a mixed bag, but the canvases are worth it if you’re not in a rush.

It' was a bit frustrating

I recently ordered a glass online, expecting it to be just like the picture—a nice brownish shade with easy-to-read words on the bottom. But when it arrived, it was quite different from what I imagined. The ordering process was straightforward, which was a relief. However, the glass itself didn’t live up to my expectations. The color wasn’t that warm brown I saw in the photo; it was more dull and unappealing. And the text? Well, it was so tiny I could barely make out the words. It's just a bit frustrating when what you see online doesn't match the real deal. I guess I'll be more careful next time when picking things based on pictures.

I was really excited about

I was really excited about the flag I ordered because the colors looked stunning online. When it arrived, the quality was spot on, and those colors were indeed as gorgeous as I'd hoped. But, there was a bit of a letdown with the size. I assumed the art part would be 12 inches, but turns out it's just 5x8. Kinda threw me off because I wanted it for the yard, and if it was any smaller, it’d just vanish against everything else. It's a shame because it's a lovely piece, just not as big as I imagined. So, double-check those measurements if you're thinking about getting one!

The delay really threw a wrench in my plans

So, here's what happened: I ordered this product way in advance, like on April 26th, thinking it would show up by May 10th at the latest. It was supposed to be a surprise gift for my boyfriend's birthday on May 14th. But guess what? It didn't arrive until May 19th. Totally missed the birthday, and I was pretty bummed out about it. I mean, the product itself was actually good, but the delay really threw a wrench in my plans. I just wish the delivery had been on time because it would have made his day extra special. Next time, I'll have to plan way more ahead, I guess.

I picked out a gift

I picked out a gift for my wife, and she was thrilled with it, which is what matters most. I liked it too, so it was a win-win there. But there was a hiccup with the delivery. It was meant to arrive in time for Mother’s Day, but it showed up four days late, despite paying for expedited shipping. That was a bit frustrating. Timing’s important, especially for special occasions, you know? But my wife’s happiness kind of smoothed over the whole thing for me. So, in the end, I'm content, though I hope the delivery can be sorted out better next time. Thanks.

I had a bit of

I had a bit of a rollercoaster with my latest order. I updated the year on the hat to 1945, but the picture still showed 1944. I was worried sick it would arrive wrong, but thankfully it was correct when it came. What really threw me off was the packaging – the baseball cap came in a box barely bigger than a deck of cards! I couldn't believe it, so squished. Also, the smaller words on the hat didn't come out great. They were kind of hard to read, maybe they should have been placed higher or just made bigger. Overall, it was a mixed experience.

I bought some shirts

I bought some shirts and while the fabric quality is top-notch if you opt for the better kind, the sizing is way off. I got a small for myself, but it feels more like a large. Had to wash it twice in hot water just to shrink it a bit. Same with the men’s XL, it’s super wide and short. Fingers crossed they fit the recipients. Also, I picked a pink shirt with green writing and honestly, it doesn’t look as good as I hoped. On top of that, shipping took forever. Now I don’t have enough time to reorder before Christmas. Overall, a mixed experience.

I ordered a cup

I ordered a cup that looked perfect for my grandma's 80th birthday. When I saw it online, it seemed like the ideal gift. However, the shipping took ages since it came all the way from China. I ended up having to buy another present locally because the cup didn't arrive in time for the party. It would have been great if they had mentioned the long shipping time upfront. Maybe I missed it, but it wasn't clear to me. The cup itself is nice, but the delayed delivery was a big letdown. Buyers should definitely be warned about the shipping duration.

I ordered a gift thinking

I ordered a gift thinking it would arrive in a reasonable time frame, but it took 19 days! The item sat in a warehouse for almost a week before it even got shipped. If I’d known it would take this long, I wouldn’t have bought it. They claim it should take 2-4 days to process and 5-7 days for delivery, so I thought 11 days at most. But 19 days? That's just too long, especially when companies like Amazon and Wayfair can deliver in a few days. Unless timing isn't important to you, I can't really recommend this store. Pretty disappointed overall.

I have mixed feelings about

I have mixed feelings about my experience with this sun catcher. It really does look like my Bella, which is awesome. However, the shipping was a nightmare. Ordered it on December 2nd and got a shipping notice a week later. Then, radio silence for a whole month. When I reached out, they responded fast and said my package was lost and they would send another. Finally got it on February 9th. The product is good, but the wait was ridiculous. If you're not in a hurry, maybe it's worth it. But if you need it soon, I'd think twice before ordering.

I was kinda surprised

When I got the box, I was kinda surprised. The product was just stuffed into this tiny box, like they didn't care much about presentation. The hat inside wasn't as great as I hoped. I thought it would be a bit better quality. Felt a bit cheap, honestly. I got it as a gift for someone, so I was a bit disappointed. I guess it's okay, but definitely not what I was expecting. Anyway, hoping the person I got it for will like it more than I did. Maybe it’s just me being picky, but a little more effort in packaging and quality would've been nice.

So I ordered this custom

So I ordered this custom shirt, and they did a great job using the exact number of pictures I uploaded. But man, there were a few hiccups. First off, it took forever to arrive, like a whole month. Then, one of the pictures didn't capture the small details right—my braces were gone, but my smile looked all weird. Plus, the sides of the shirt had this strange stained look, almost like they were orange instead of black. It was kinda disappointing since I was really looking forward to wearing it. Hopefully, they can fix these issues next time.

I bought a shirt for

I bought a shirt for my husband’s 50th birthday, ordered it on 1/13, but it arrived on 2/1, a week too late. I thought the company was based in Austin, TX, but turns out the shirt was shipped from China. If I'd known, I wouldn’t have ordered it. The quality is fine, but not worth the $50 since it didn't make it in time for the party. Customer service was also unresponsive when I tried to ask about shipping times before ordering. Overall, it was a disappointing experience because the timing was so off and the communication was lacking.

I ordered what I thought

I ordered what I thought was a set of couples shirts, one for me and one for my partner. Put in the sizes and everything, but only one shirt showed up. Super frustrating since I needed both for our trip soon. They should make it clear in the ad that you need to order each shirt separately. Really messed up my plans. The shirt that did arrive was nice, good quality and all, but still, I was really disappointed. They gotta fix this to avoid confusing other customers.

I ordered a personalized pillow

I ordered a personalized pillow that was supposed to say "Daisy," but when it finally arrived almost a month later, the name wasn’t even on it. The packaging was a mess too. The pillow was wrapped in plastic so tightly that it left wrinkles all over. You could even see the white fabric peeking through if you bent it a bit. It was a real letdown, especially after waiting so long. Definitely needs some work on both the product quality and shipping process.

I appreciated the idea of honoring

I appreciated the idea of honoring our pets through the purchase, but I'm not a fan of the blanket's quality. It seems a bit too thin considering the cost. The delivery took quite a while – I placed the order on 2/22 and only got it on 3/6. I bought it as a birthday gift for my husband on 3/4, so waiting for it wasn't ideal.

My wife liked the gift I bought, and I liked it too.

My wife liked the gift I bought, and I liked it too. The only problem was the slow delivery. It was meant to be a Mothers Day present but arrived 4 days late. I even paid extra for faster shipping. Still, my wife is happy, so it’s fine. Thanks.

The shirts looked good but it took almost a month to arrive.

The shirts looked good but it took almost a month to arrive. We wanted them for his last ride like the website promised, but the delivery was much slower than we thought it would be.

The product is pleasing, but the blanket's thinness surprised me

The product is pleasing, but the blanket's thinness surprised me. While the text isn't entirely stamped on, it has an acceptable appearance.

The company was ok

The company was ok. I bought something and it was meant to come for my anniversary. It was late. But what I got was nice.

I ordered a tree ornament

I ordered a tree ornament on December 1st, hoping it would arrive in time for Christmas. Unfortunately, it didn't show up until December 29th, which was a big letdown. I also decided against getting the card and box that were optional with the ornament. I was promised a refund of $7.98 to my PayPal account for opting out of these extras, but I still haven't received it. This whole experience left me pretty disappointed with the company. The delayed delivery and missing refund made the whole process frustrating. I expected better service, especially during the holiday season.

I need some help with an order mix-up

Hey Best Custom, I need some help with an order mix-up. I bought a hat on January 18, 2025, for my friend's 80th birthday on February 9. When the package arrived on February 4, I was bummed to find out it was a 1944 hat instead of the 1945 one I ordered. Could you please send me the correct 1945 hat? I’d really appreciate it if you could let me know what I need to do to get the replacement sorted. Also, if you could give me an idea of how long the delivery will take, that would be awesome. It clearly shows I ordered the 1945 hat. Thanks for your help! Best, Gary