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Headway.co omab 2.8 - tärnihinnang alates 82 arvustust, näidates madalat taset kliendirahulolu!

5 tärni
24 arvustused
4 tärni
14 arvustused
3 tärni
5 arvustused
2 tärni
3 arvustused
1 tärni
36 arvustused
Hinnang (1.0)

Ettevõttest

Headway facilitates the growth of therapists and psychiatric providers while aiding individuals in accessing affordable mental health care. Recognizing the issue that 1 in 4 Americans experience treatable mental health conditions but often forego treatment due to cost, Headway strives to eliminate this barrier. Their innovative solution involves creating a nationwide network of therapists who accept insurance, enabling more competitive pricing. For providers, this means easier access to enhanced rates, guaranteed biweekly payments, and simplified administrative tasks. Patients benefit from a streamlined process that matches them with the right therapist, calculates insurance costs, and allows them to book directly through Headway. Thousands of providers already rely on Headway as a free solution, streamlining care for all.

Key Details:

  • Location: The company is headquartered in New York, United States.
  • Founders: Headway.co was founded by Andrew Adams, Jake Sussman, Dan Ross, Kevin Chan.
  • Foundation Date: The company was established in the year 2017.
  • Translation language

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(5.0)
I've been using Headway for I've been using Headway for

I've been using Headway for my private practice, and it's seriously made my life easier. Billing and insurance claims used to be such a headache, but now it's pretty smooth. The platform is super user-friendly, and I barely have any issues with rejected payments anymore. I can track everything easily—payments, claim statuses, all of it. I know exactly when I'll get reimbursed, which helps me plan better. Overall, it's helped me focus more on my clients instead of drowning in paperwork. Headway has definitely streamlined my billing process and made things run more smoothly. If you’re looking for less stress in managing your practice, give it a try!

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(5.0)
I’m seriously impressed I’m seriously impressed

Okay, so here's the deal with Headway: they've totally streamlined how I deal with insurance and copays. I mean, billing used to be such a headache, but now they just handle it all. Plus, the way they manage communications? It's like they're reading my mind! And can we talk about their paperwork and personal policies? It's like they knew I wanted to go paperless and made it super easy. My office feels less cluttered, and I spend way less time on admin stuff. It's like they've taken a load off my shoulders, and I can actually focus on the important things now. I’m seriously impressed with how much smoother everything runs thanks to them.

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(5.0)
Using Headway has really improved Using Headway has really improved

Using Headway has really improved how I manage my work. The assessment tools are super useful for keeping an eye on how my clients are doing. They also offer a bunch of continuing education classes and trainings, which is great for staying updated. Plus, the support team is always there when I need help. Getting credentialed with major insurance companies was a breeze with them, and they keep me informed about the insurance payouts for each CPT code. Client account updates come through email quickly, and payouts are always on time. Headway's been a game-changer for my practice, and I think it could be for yours too.

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(5.0)
Working with this company has Working with this company has

Working with this company has been a game-changer for me. They take care of all the billing and insurance stuff, which leaves me free to concentrate on my clients. No more getting bogged down in paperwork. The team is super professional and really efficient. I feel so relieved knowing they have my back with all the admin tasks. It makes such a big difference to my day-to-day work. I can actually focus on what I love doing, instead of stressing about all the behind-the-scenes details. These guys make everything so smooth and hassle-free.

Kas omate seda ettevõtet?
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(5.0)
I'm a licensed psychotherapist and I'm a licensed psychotherapist and

I'm a licensed psychotherapist and started using Headway for my practice. It's been pretty great. The platform is super user-friendly and helps me manage admin stuff quickly. This way, I get to spend more time with my clients rather than getting stuck in paperwork. The website's layout is clean and easy to navigate, making it easier for new clients to find me. Since joining, I've seen a noticeable increase in the number of clients reaching out. Overall, it's been a really positive experience and has definitely helped my practice grow.

Kas omate seda ettevõtet?
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(5.0)
I had a telehealth session I had a telehealth session

I had a telehealth session and it went surprisingly smooth. We kicked things off right on time, and after a quick rundown of some basic info, we jumped straight into it. The technology made the whole process super easy, almost like we were in the same room. I was impressed by how accessible it all was, no tech issues or anything. The convenience of being able to get quality service without leaving home really stood out to me. It was a great experience, definitely changed how I view telehealth.

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(5.0)
Headway's support is something else. Headway's support is something else.

Headway's support is something else. They've been such a big help with getting my clients onboard and making sure all the paperwork is done right. It's great not having to worry about missing something important. The training they provide has also been a game changer for me. It's so much easier to understand everything when you have that kind of help. Honestly, I feel more confident in my work now. If you need support and solid back-office help, Headway is the way to go.

Kas omate seda ettevõtet?
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(5.0)
Getting credentialed was a breeze! Getting credentialed was a breeze!

Getting credentialed was a breeze! The forms were straightforward and easy to fill out. Once I got started, everything just flowed smoothly. The process notes? Super simple to follow and finish up. I didn't feel lost or overwhelmed at any point. It was all very user-friendly, and I appreciated that a lot. Honestly, it was a much smoother experience than I expected. If you're thinking of going through this, don't stress it—it's really not that complicated.

Kas omate seda ettevõtet?
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(5.0)
I tried out this platform I tried out this platform

I tried out this platform, and it's pretty user-friendly. It didn't take long to get the hang of it. One thing that could make it even better is if they included the Wiley treatment plan. That would be a huge plus. Also, having built-in virtual sessions would be awesome. Right now, you have to rely on other platforms like Google Meet or Zoom, which can be a hassle sometimes. Overall, it's a solid experience, but those additions would really elevate it.

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(5.0)
Man, using Headway has been Man, using Headway has been

Man, using Headway has been a game-changer for me as a therapist. I had a question and got a quick response with a solid solution, which is rare these days. Payments are always on time, no stress there. What really stands out is how they keep trying to make things better for us healthcare folks. Feels like they genuinely care about our needs, not just ticking boxes. Makes my job a lot smoother knowing I’ve got that kind of support.

Kas omate seda ettevõtet?
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(5.0)
I had a smooth experience I had a smooth experience

I had a smooth experience with Headways. Their reps responded quickly and the payments were prompt. I always know when to expect funds in my bank account, which makes budgeting a breeze. Navigating their portal is super easy too! Everything is clear and straightforward, so I never have to guess where to find what I need. It's just nice to have a service that’s reliable and hassle-free.

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(5.0)
This place is great! This place is great!

This place is great! Ms. Crossley will listen to me babble for an hour and it's only $20! I couldn't pay anyone else in the world to do that for $20. I'd have to pay thousands for anyone else, plus they'd probably tell me to quite after the first ten minutes.

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(5.0)
Working with Headway has been a real pleasure. Working with Headway has been a real pleasure.

Working with Headway has been a real pleasure. Therapy can be hard to find, and I think Headway has made it easier for many clients who struggle with the costs. I've been working with them for over two years, and it's been a positive experience all the way!

Kas omate seda ettevõtet?
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(5.0)
They offerreally good prices They offerreally good prices

They offerreally good prices for therapists. They're good at talking to us and making sure we're happy with their service. They treat us fairly. I suggest therapists check them out for handling billing.

Kas omate seda ettevõtet?
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(5.0)
Being a small private practice Being a small private practice

Being a small private practice owner, not having to stress about handling claims myself is a wonderful relief. Headway makes billing hassle-free, and the platform is really easy to use.

Kas omate seda ettevõtet?
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(5.0)
The system was quite simple to understand. The system was quite simple to understand.

The system was quite simple to understand. No major training was needed to get started. Sadly, there are so many therapists in Florida that I rarely receive referrals from Headwey.

Kas omate seda ettevõtet?
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(5.0)
The program's insightful guidance on leveraging different platforms The program's insightful guidance on leveraging different platforms

The program's insightful guidance on leveraging different platforms to establish and grow a practice was exceptionally informative, offering valuable insights into the process.

Kas omate seda ettevõtet?
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(5.0)
Managing insurance and billing through this Managing insurance and billing through this

Managing insurance and billing through this platform has really simplified things for me. Handling it solo for other companies makes me truly value Headway's help.

Kas omate seda ettevõtet?
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(5.0)
I find the EHR to be quite easy to use. I find the EHR to be quite easy to use.

I find the EHR to be quite easy to use. Referrals are coming in more regularly now, and it makes me feel hopeful about where my practice is headed!

Kas omate seda ettevõtet?
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(5.0)
Headway is my favorite plattform Headway is my favorite plattform

Headway is my favorite plattform. It’s practical and has good rates. The only down side is how long it takes to verify insurance.

Kas omate seda ettevõtet?
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(5.0)
JJ and the Hedway team have been great JJ and the Hedway team have been great

JJ and the Hedway team have been great in helping me learn the ropes of Hedway and start to build my caseload more!

Kas omate seda ettevõtet?
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(5.0)
Headway has been good to work with Headway has been good to work with

Headway has been good to work with. It's made billing an easy prosses and I have seen an increase in income.

Kas omate seda ettevõtet?
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(5.0)
The simplicity of the service The simplicity of the service

The simplicity of the service makes it a good choice. I no longer have to pay bills to make sure I get paid.

Kas omate seda ettevõtet?
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(5.0)
Headway really impressed me with Headway really impressed me with

Headway really impressed me with how well they handled setting up new clients, billing, and their rates.

Kas omate seda ettevõtet?
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(4.0)
I've been using Headway for I've been using Headway for

I've been using Headway for a few months now and brought some clients over who used to pay out of pocket or were out-of-network. They are super happy to be paying less per session now that I can take their insurance through Headway. A lot of the insurance plans Headway works with actually pay pretty well, like $100 or more per session. I do like the Headway platform, especially the outcome measures it offers to both clinicians and clients. However, I think it's kind of unfair for therapists to be paid less than $100 per session. Headway definitely makes insurance credentialing a lot easier, but they could work on increasing rates for some of the insurance plans.

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(4.0)
Using Headway has been a Using Headway has been a

Using Headway has been a game-changer for my practice. The support for compliant documentation is a massive help, making everything run smoother. However, I do find it frustrating that some CPT codes, like E/M codes, aren't usable outside regular hours and holidays. It means missing out on some income, which isn't ideal. But, on the bright side, not having to handle the admin tasks is a big relief. Balancing the pros and cons, the ease of documentation and reduced admin workload makes it worth it. Overall, it has simplified many aspects of my practice, even if it's not perfect.

Kas omate seda ettevõtet?
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(4.0)
I just love how quickly I just love how quickly

I just love how quickly I get paid here, no more waiting around for insurance claims to process. The pay is also way better compared to other places I’ve tried. Their forms, policies, and trainings are super clear and to the point, which makes everything so much easier. Whenever there's any dealings with the insurance companies, they communicate really fast, keeping me in the loop. Overall, it's been a great experience working with them, everything just runs so smoothly. Highly recommend giving them a try if you're tired of the usual hassle.

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(4.0)
I’ve been using Headway for I’ve been using Headway for

I’ve been using Headway for a while now, and honestly, it’s been pretty great. Their billing system is super efficient and has made my life so much easier. But, there’s this one thing that keeps bugging me. Whenever I’ve got a question or need some help, I have to wait for email replies. It's kinda frustrating sometimes. I wish they had a quicker way to talk to someone, like a phone line or something. That would make things perfect. Overall, though, they’re solid and I’m happy with them. Just need that one little tweak to be perfect!

Kas omate seda ettevõtet?
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(4.0)
The on-boarding process has been The on-boarding process has been

The on-boarding process has been super helpful, really glad for that support. But there’s been some mix-ups with emails about insurance coverage. Got a couple emails saying clients weren’t covered anymore, but turns out they actually were. Had to clear that up a few times recently. It’s a bit frustrating dealing with these errors, especially when it’s something important like insurance. Overall, the help has been great, just wish the communication was a bit more accurate.

Kas omate seda ettevõtet?
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(4.0)
Pretty good overall Pretty good overall

I recently tried Headway and, honestly, it's pretty good overall. But there's one thing that really bugs me—verifying client insurance plans. It's been a bit of a hassle. I've gotten some wrong info before, which is frustrating. Other than that, the service is solid. The platform is user-friendly and the support team is responsive. They just need to tighten up on the insurance verification part. Fixing that would make it nearly perfect.

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