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Jessica was great.

Jessica was great. It was my first time using this service today. She did need to reschedule for the next day, but I had no problem with it. She kept me updated on her arrival time and took great care of my dog. She explained the services and different types of cuts based on how matted my dog was. I understand, it's my fault for waiting so long. When she left, my dog whined for her… so sweet. I could tell she was well cared for. I will keep using this service as long as Jessica R. is available. Thank you!

Groomers consistently deliver quality service!

Groomers consistently deliver quality service! I appreciate the convenience offered by these groomers, particularly opting for the mobile van service, which has never caused any issues for me. I intend to remain a loyal customer due to the punctuality and friendliness consistently exhibited by the groomers.

Groomer Roman did a good job with my older dog.

Groomer Roman did a good job with my older dog. My dog's fur had a lot of mats, but the groomer made me feel at ease and handled my pet with care. My dog looks great now and seems really pleased with her new style.

Do you think my dogs enjoy getting their nails cut?

Do you think my dogs enjoy getting their nails cut? Oh, it's always a mess for me, but I found a solution when the experts took over! Thanks Groomit, now my Fabi & Gucci aren't scared to look their best.

They were great.

They were great. Showed up on time, took care of my messy cat fast. Now Bandy looks kinda like a lion, but no more tangles. He feels better!

Lisa is amazing!

Lisa is amazing! My Rosie always gets excited and runs to the door when it's time for grooming. I would definitely recomend.

Chase had many tangles I didn't realize.

Chase had many tangles I didn't realize. I accepted paying more for untangling. A little issue with her leg wrap made things tricky but we managed. I should've removed it earlier. The groomer did well, removing all tangles and following my instructions for trimming. I stopped using Groomit after three canceled appointments. It was a trial, but it went smoothly.

I was initially excited when

I was initially excited when I saw the mobile pet grooming vehicle in Nashville and decided to give it a try for my 13-year-old dog, even though he's easy to groom but can get a bit anxious. The groomer offered to do it that evening, and we went through the process of using the app and selecting the Gold package, which was a bit pricey at around $180. However, when I entered a new client coupon code, the total skyrocketed to over $250. This unexpected price increase left me feeling quite shocked, and I asked the groomer to explain the charges, which included service fees and a "same day" charge. Despite the unexpected costs, I decided to go ahead with the grooming. The groomer arrived at my house half an hour early, and although he estimated it would take about 2 hours, it ended up taking well over 3 hours, with a late finish past 10 PM. To make matters worse, my dog's ear was accidentally cut during the process, and the groomer offered to grind his nails at no extra cost, which should have been included from the start. This experience left me dissatisfied and unwilling to use their services again or recommend them to others. It was indeed a pricey lesson learned the hard way.

I booked the gold package

I booked the gold package for my West Highland Terrier, Miles, and specifically mentioned that I needed someone who knew how to cut a Westie. However, what I received was far from satisfactory. Miles' haircut is terribly uneven, and it's evident that the additional services I prepaid for were not delivered as expected.